Terms & Conditions

PRICES

All prices are net, FOB Cape Town, South Africa, and do not include shipping and handling or taxes. Whiteman & Mellor reserves the right to change prices without prior notice.

TERMS

Full payment is required prior to shipment. If a fabric is out of stock you will be notified via mail and advised of the earliest delivery.

ORDERING

A signed purchase order is essential. Telephone orders must be confirmed in writing. Fabric design and colour must be included in the order. Please specify cut lengths required for window fabrics.
Orders are subject to acceptance with issuance of written order acknowledgments which are final and binding. All order acknowledgments will include an anticipated delivery date.

CLAIMS

No claim may be made after a fabric has been cut or finished. Claims must be made in writing within 2 weeks from date of receipt of fabric.

PLEASE CHECK THE QUANTITY AND COLOUR OF YOUR FABRIC BEFORE CUTTING AS Whiteman & Mellor WILL NOT BE HELD RESPONSIBLE ONCE FABRIC HAS BEEN CUT.
Whiteman & Mellor will not be responsible for any costs other than those billed by Whiteman & Mellor.

RETURNS

No fabric may be returned without Whiteman & Mellor’s prior written consent. Unauthorised returns will not be accepted. Fabric pieces less than 5 metres are not returnable. A handling charge of up to 25% of the net merchandise amount may be charged on all approved returns.

QUALITY & CARE

Fabric is not guaranteed against fading, wearing, dimensional change or any other physical changes in appearance.

COTTON & LINEN/COTTON MIXES: Cold Machine Wash, do not rub on printed areas.
Whiteman & Mellor will not be held responsible for:

  • Fabric incorrectly cleaned or handled.
  • Fading of Fabrics exposed to sunlight.

Pre-shrinking of fabrics recommended.

NOTE that slight colour variations may occur from one print run to the next as all fabrics are hand printed and colour mixed.

DESIGNS

All Whiteman & Mellor designs are copyrighted by, and remain the sole property of Whiteman & Mellor.